Overview
Enchain SMP owns and operates the electronic marketplace, account dashboard, payment checkout, plugin download, and online license validation for the Enchain SMP plugin. Enchain SMP states information practices that apply to this website. This policy states what information is collected and how the information is used. This document also tells you the options you have regarding your account, information in your account, and the information Enchain SMP collects about your visits to this site.
Information We Collect
We collect account information such as your email, display name, password hash, email verification status, login activity, and password reset or verification events.
For purchases, we collect order records such as the products, quantities, currency, payment provider, payment provider order ID, order status, creator code, discount amount, and payment completion timestamp. Your credit card or PayPal funding account information is collected by the payment processor and is not stored by Enchain SMP.
For users who sign in with Google accounts, we collect the account information shared by Google to authenticate your account, such as your email address and any other information necessary to associate your account with your Google identity.
For license validation by the plugin, we collect license key, product code, server IP address, Minecraft port, server ID, server name, plugin version, request timestamp, and any other endpoint bound information.
We also collect IP address, audit logs, rate-limiting information, cookies, browser requests, and email delivery logs.
How We Use Information
We use information to create and secure accounts, validate email addresses, process payments, issue licenses, allow plugin downloads, validate server connections, detect and prevent abuse, provide customer service, maintain audit logs, and improve the reliability of this service and the Enchain SMP plugin licensing service.
Payments
Payments are processed by third-party payment processors such as PayPal. Those processors may collect and process information about you under their privacy policies. We only store information necessary to confirm and support your purchase.
Cookies and Sessions
This website uses cookies to maintain persistent logins, protect against cross-site request forgery, and secure the account. These cookies are necessary for the customer dashboard, checkout, and administration features.
Sharing
We share information with third parties as necessary to provide the service, such as payment processors, authentication providers, email providers, hosting providers, and security and compliance services. We also share information in response to legal requests and to enforce our terms of service, or to protect the rights, safety, and property of Enchain SMP, its customers, and the public.
Data Retention
We retain account and order information, license records, audit logs, and endpoint validation records for as long as necessary to provide the service, fulfill orders, respond to disputes, comply with legal obligations, or detect and prevent abuse. Some log records are subject to shorter retention periods.
Your Choices
You can view your account dashboard to manage purchases, downloads, license keys, and account endpoints. You can contact us to request account access assistance, account corrections, or account deletion. We may be required by law to retain some information about your account, such as completed order records, audit logs, and license records for legal, regulatory, or security purposes.
Security
We secure account information through account auth tokens and CSRF protection, email verification, and password hashing, rate-limiting endpoints, secure cookies, HTTPS encryption for all endpoints, secure storage for license keys, and signed license validation responses. Your information and accounts are only as secure as the information you share with us. No online service is 100% secure at all times.
Changes
We reserve the right to change this policy as necessary when new laws or regulations take effect, or when we make significant changes to this website or the Enchain SMP plugin or its licensing service, or when our privacy practices change significantly. The date shown above is the effective date of this version of the policy.
Contact
For questions about this privacy policy, you can contact us at admin@enchainsmp.store.